Reference

Privacy Policy for Your rafi66 Account

Your account, wallet, login device and lobby activity are covered here before you open an account with rafi66.

DANA data useOVO wallet recordsGoPay checksQRIS scan logsCookie controls
rafi66 Privacy Policy for Your rafi66 Account
CONTACT ROUTES

3 Ways to Reach Privacy Support

Privacy questions should reach a person who can trace the right account record. We handle privacy contact through live chat, WhatsApp and email, with daily help from 09:00 to 23:00 WIB.

WhatsApp Privacy Help Send your privacy request through WhatsApp during 09:00-23:00 WIB and include your username plus registered phone number. We use that match to locate your account before discussing wallet or device data.
Live Chat Data Request Use live chat when you are logged in and need a quick check on profile edits, cookie behavior or session history. The agent may ask you to confirm the last wallet method used.
Email Policy Desk Email works for longer privacy requests, including correction requests or questions about retained records. Share screenshots only when needed, and cover unrelated personal details before sending any file to us.
DATA CONTROLS

6 Controls Around Your Data

Account privacy is part of how we run the lobby, wallet and support desk each day. We separate profile data, wallet records, cookie preferences and device sessions so each request can be…

Account Data Collected

When you join, we collect the details needed to identify your account, such as username, phone number and login history. We do not ask for data that is not connected to access, wallet checks or support.

Wallet Record Handling

DANA, OVO, GoPay and QRIS records are used to match transfers with your rafi66 wallet history. We keep reference numbers, timing and status so support can trace delayed or reversed payment activity.

Cookie Choices

Cookies help remember language choice, login state and basic lobby preferences across Android Chrome, iPhone Safari and common mobile browsers. You can clear browser cookies, then log in again to rebuild fresh settings.

Session Security

Account > Security > Sessions shows recent device access, so you can spot a phone or browser you do not recognize. If something looks wrong, contact us through live chat before changing wallet details.

Retention Practice

We keep account, wallet and support records for as long as needed for account service, dispute checks and legal duties. When records are no longer required, we remove or reduce personal links where practical.

Change Requests

You can ask us to correct profile data from Account > Profile > Edit or by contacting support. For phone or wallet changes, we may verify recent login and payment activity first.

Privacy Policy Questions Before You Join

The questions below cover the privacy points you are most likely to check before creating an account or adding a wallet method. We answer them in plain terms, with the account paths and payment names you will see inside the lobby, not abstract legal wording.

We collect the details needed to create and protect your account, including username, phone number, login device and activity records. Wallet details are added only when you use DANA, OVO, GoPay or QRIS.

We use payment references to match your wallet activity with your account balance and support cases. The record may include method name, time, status and reference code, so we can trace a delayed transfer.

Yes. Start with Account > Profile > Edit for details you can change yourself. If the change affects your phone number or wallet match, contact support so we can verify the request safely.

Cookies may remember practical settings such as language, login state and recent lobby preferences, including whether you opened slots, live tables or Crash Games. They help the account load correctly on your next visit.

We keep records while your account needs service, wallet checks or dispute handling. Some data may stay longer where legal duties require it, then we reduce or remove personal links when retention is no longer needed.

Access is limited to staff roles that need it for account service, wallet checks, security or privacy requests. Support agents see only the data needed to handle your case and may ask for account verification.

Use live chat, WhatsApp or email between 09:00 and 23:00 WIB. Include your username, registered phone number and the account path involved, such as Wallet > History or Account > Security > Sessions.